Sigh. I can think of two incidences within the past 24 hours where people made remarks that hurt me rather deeply..
To a certain extent, I wish they would have been more sensitive and tried to put themselves into the shoes of the other party..
In any case, I do try to think of all the nice things that they've done for me, and its easier to release the neg feelings. In any case, its a timely reminder for myself to watch what I say to others, too.
Words can break.
P.S. Get good contractors to fix your air conditioners, don't be too critical when it comes to price. Service quality counts!
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