Are we unkind people?

I succumbed to my temptation to eat KFC today, so there I was at the restaurant at 10:30, queuing up to place my orders.

Then I wondered why the queue was rather stagnant, and I saw this old gentlemen in the queue being extremely picky about the size of the chicken he was having; and even simple things like chilli packets etc etc.

Another counter was opened by another fresh faced teen, and she was, too, having this middle aged lady in the queue, who for some reason, refused to show her the staff pass when she needed to look at it one more time for verification purposes.

I mean, what is wrong with these people? Was there a need to be so picky and uncooperative? It disgusts me to think that there are such people around. We certainly need more graciousness towards one another.

I just find it repulsive when I hear service providers shrug their shoulders in resignation and say " What to do? The customer is always right". It just irks me. Why cant it be a little more beautiful? We pay for the service, but do remember that it is a fellow human who is providing the service, for Heaven's sake.

Still, I find it impressive that as young teens, Terence and Melissa managed to keep their cool and were friendly in the face of such people and remained professional. They even apologised although I am certain it was no fault of theirs. Mind you, this is KFC, not any hotel or boutique.I'd rate them ten out of ten for customer service.

Be realistic. Get real!

I wonder if this is God's revelation for me, to see my "blind spots". I must admit I'm not the patient sort, many have gotten a piece of me when they step on my tail. It certainly is a good scene to reflect upon. And I'm reminded as light and salt of the world, it is our responsibility to be ambassadors of Christ. I pray that God will allow me the opportunity to do so.

Be in the world, but not of it.